
Why ProntoTech is the Right Partner for You
What we hear from small business owners before working with us:
-
We lose time fixing IT problems ourselves.
-
We are falling behind in technology and can't do things that seem to be basic.
-
Our current provider is reactive and takes a long time to respond to our IT concerns.
-
We do not have an IT roadmap or strategy.
-
We are not confident in our current security and wonder if we might be the next target for hackers.
-
Our provider does not fully understand or help us stay in compliance with industry regulations like HIPAA, CMMC 2.0, and PCI-DSS.
Why Choose Us
As a small business ourselves, Pronto Tech understands the unique needs of small businesses in Virginia, Maryland, and DC. Unlike big out-of-state IT companies that treat small businesses like a footnote, we make your success our priority with tailored managed IT services for small business. Our proactive IT support prevents costly problems, saving you money and stress.
​
Personal Treatment
​
Unlike large IT companies, with Pronto Tech you speak to the same person every time. Since we get to know you, we can tailor IT solutions to your business needs. We help your company stay on top of technology advances as they happen, meaning you never fall behind.
Some IT providers may treat you as a small fish in a large pond. They don't pay attention to your IT problems because of the size of your business. We do. We value you as a client and adjust our services to the scope of your business. We offer proactive solutions to protect your business, so you never have to worry. Our 24/7 monitoring tools allow us to do anything from replacing a hard drive before it fails to protecting your business from an emerging cyber threat. We understand the budget constraints small businesses face. Addressing the problem before it happens saves you surprise bills and allows your business to run smoothly.
After all, we understand that interruptions cost you time and money. An outage could cost your business thousands per hour. Tools like latency monitoring allow us to identify and fix potential problems before they interfere with your business. You can focus on growing your business, not dealing with costly IT disasters.
When your employees have an IT concern, our US-based help desk support services respond in under 90 seconds. Our certified technicians are available via phone, chat, or email to resolve issues like connectivity problems or software glitches. If it can't be solved remotely, we offer same day on-site support for your business in Virginia, Maryland, and DC.
​
Cost-effective and Compliant
At Pronto Tech, we've seen the problems you're facing before. We work with tightly regulated industries such as government contractors, healthcare providers, and construction contractors. As a small business owner, staying in compliance can be complicated. We know regulations like HIPAA, CMMC 2.0, PCI-DSS inside and out. Our IT compliance services keep you compliant with local and federal government regulations.
Cyber threats can be catastrophic for a small business. We offer cybersecurity managed services to protect you and install safety nets like daily backups so your business never takes a hit. For hackers, untrained employees are the weakest links. We train your employees in modern cybersecurity practices, keeping your sensitive data safe.
For us, you are not just another client. Our managed IT services for small businesses like yours remove the IT headaches. You can focus on doing what you do best: running your small business. We'll take care of the rest.
Ernesto has earned my trust to solve our problems quickly, he typically gets back to me when I leave a message within several minutes, he often shops for needed equipment like computers and gets a great price, he helps set up the IT in each of my offices, and he has a friendly can-do attitude. I highly recommend him.
Dr. Tod Davis, Virginia Vision Therapy Center