When was the last time you found yourself typing something and thought, “There must be an easier way to do this”? If you or your team ever use voice dictation to capture notes, write emails, or even draft reports, Windows 11 has some good news. A new feature called Fluid Dictation is rolling out. It promises to make the whole process smoother, smarter, and importantly, less frustrating. So what is Fluid Dictation? At its core, it’s an upgrade to the existing voice dictation t

Is email HIPAA compliant? The answer is yes—if it’s done right. While HIPAA doesn’t ban email, it requires safeguards like encryption, access controls, and signed Business Associate Agreements (BAAs). For practices on Microsoft 365, adding a healthcare-focused service such as Paubox makes compliance simple and patient-friendly by encrypting every message by default. At Pronto Tech, we specialize in IT Support for doctors, helping medical practices across Virginia, Maryland, a

Most small business owners don’t think about replacing computers until one crashes — but by then, it’s too late. Sluggish machines, outdated systems, and hidden security risks are costing you time and money every day. In this post, we break down how often you should really replace laptops and desktops, why the “wait till it dies” strategy doesn’t work, and how to plan upgrades without blowing your budget.

Microsoft Copilot can help medical practices save time and boost productivity, but HIPAA compliance is a must. In this post, we explain how Copilot fits into Microsoft’s HIPAA framework, what steps your practice must take, and how Pronto Tech provides IT Support for medical practices to stay secure and compliant.

43% of cyberattacks target small businesses — and your company could be next. A quick dark web scan can reveal if your business email or passwords are already in the wrong hands. Free tools like Have I Been Pwned are a great start, but for full protection, Pronto Tech’s IT Support offers continuous monitoring and immediate alerts so you can act fast.

AI scams threaten SMBs with deepfakes and phishing. A 2023 report found 77% of businesses hit by AI voice cloning scams lost money. Protect your business with these steps: Train staff to spot AI-driven phishing (60% fall for it), use MFA, verify requests with secure protocols, limit online data, deploy AI fraud detection, and monitor accounts. Pronto Tech offers tailored training, MFA setup, and 24/7 monitoring to keep you safe. Contact Pronto Tech for a free cybersecurity as

Choosing between on-site and cloud-based QuickBooks file sharing depends on your business needs. On-site hosting offers control and cost savings but requires IT maintenance and lacks remote access. Cloud hosting provides flexibility, real-time collaboration, and automatic backups, ideal for remote teams, but involves subscription costs. Evaluate your team's size, mobility, and budget to decide. Cloud solutions like Pronto Cloud enhance efficiency and security for seamless Qui

A Maryland contractor faced remote connectivity issues that slowed down work. ProntoTech delivered expert IT consulting and a full IT transformation to solve the problem. We improved Internet access, added VPNs for secure app use, boosted cybersecurity, and provided 24/7 IT support. The result: faster performance, better security, and less downtime. Pronto Tech helps businesses stay connected and secure—anywhere.

When a Virginia-based medical practice faced daily disruptions from slow computers, unreliable Wi-Fi, and outdated systems, they turned to Pronto Tech for help. Our team delivered a full Managed IT Services overhaul—streamlining operations, securing patient data, and improving staff productivity.

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This blog post will explore the fundamentals of IT support, its benefits, and how businesses can implement effective IT strategies.