You know that sick feeling you get when your computer crashes? Hours of work swirl down the drain. All because you forgot to hit “Save”. Well, Microsoft’s got an update that means that will never happen again…

Have you ever found yourself wishing your Windows apps and your Google tools would work together?Microsoft has good news: Now they can. And it’s all thanks to Copilot…

Language barriers have always limited what we can get out of online content. Training videos, webinars, or product launches are only useful if you understand the language they’re in. But that could soon change. Microsoft is testing a new AI-powered audio translation feature in its Edge browser. It can translate the spoken words in a video into another language in real time, swapping the original audio for a translated version. Now, it’s limited to just a few languages. Englis

How much do you want AI to remember about you? That’s the question Microsoft’s beginning to answer with a big new update to Copilot. Up until now, Copilot has been useful for quick tasks. Summarizing text, drafting emails, or answering questions. But it doesn’t really hold onto much about you. Every time you start fresh, it’s almost like meeting it for the first time. That limits how “personal” it can ever feel. But now that’s changing. Microsoft is adding memory management t

When you download a new app for work, how sure are you that it’s really the genuine thing? A new wave of cyberattacks is making that question more important than ever. Hackers are creating fake versions of popular apps. Things like WhatsApp, Chrome, and even secure messaging platforms such as Signal or Telegram. On the surface these look exactly like the real deal. But hidden inside is malware designed to spy on you, steal data, or even give attackers control of your device.

What if I told you that most of the cyberattacks happening right now aren’t being run by people at all, but by artificial intelligence? That’s the reality of where we are today. According to new research, 80% of ransomware attacks are now powered by AI. That’s four out of every five. And it’s not just ransomware. AI is increasingly being used to: Create more convincing phishing emails (messages designed to trick you into clicking a link or handing over sensitive details) Crac

When was the last time you found yourself typing something and thought, “There must be an easier way to do this”? If you or your team ever use voice dictation to capture notes, write emails, or even draft reports, Windows 11 has some good news. A new feature called Fluid Dictation is rolling out. It promises to make the whole process smoother, smarter, and importantly, less frustrating. So what is Fluid Dictation? At its core, it’s an upgrade to the existing voice dictation t

Is email HIPAA compliant? The answer is yes—if it’s done right. While HIPAA doesn’t ban email, it requires safeguards like encryption, access controls, and signed Business Associate Agreements (BAAs). For practices on Microsoft 365, adding a healthcare-focused service such as Paubox makes compliance simple and patient-friendly by encrypting every message by default. At Pronto Tech, we specialize in IT Support for doctors, helping medical practices across Virginia, Maryland, a

Most small business owners don’t think about replacing computers until one crashes — but by then, it’s too late. Sluggish machines, outdated systems, and hidden security risks are costing you time and money every day. In this post, we break down how often you should really replace laptops and desktops, why the “wait till it dies” strategy doesn’t work, and how to plan upgrades without blowing your budget.

Microsoft Copilot can help medical practices save time and boost productivity, but HIPAA compliance is a must. In this post, we explain how Copilot fits into Microsoft’s HIPAA framework, what steps your practice must take, and how Pronto Tech provides IT Support for medical practices to stay secure and compliant.

43% of cyberattacks target small businesses — and your company could be next. A quick dark web scan can reveal if your business email or passwords are already in the wrong hands. Free tools like Have I Been Pwned are a great start, but for full protection, Pronto Tech’s IT Support offers continuous monitoring and immediate alerts so you can act fast.

AI scams threaten SMBs with deepfakes and phishing. A 2023 report found 77% of businesses hit by AI voice cloning scams lost money. Protect your business with these steps: Train staff to spot AI-driven phishing (60% fall for it), use MFA, verify requests with secure protocols, limit online data, deploy AI fraud detection, and monitor accounts. Pronto Tech offers tailored training, MFA setup, and 24/7 monitoring to keep you safe. Contact Pronto Tech for a free cybersecurity as

Choosing between on-site and cloud-based QuickBooks file sharing depends on your business needs. On-site hosting offers control and cost savings but requires IT maintenance and lacks remote access. Cloud hosting provides flexibility, real-time collaboration, and automatic backups, ideal for remote teams, but involves subscription costs. Evaluate your team's size, mobility, and budget to decide. Cloud solutions like Pronto Cloud enhance efficiency and security for seamless Qui

A Maryland contractor faced remote connectivity issues that slowed down work. ProntoTech delivered expert IT consulting and a full IT transformation to solve the problem. We improved Internet access, added VPNs for secure app use, boosted cybersecurity, and provided 24/7 IT support. The result: faster performance, better security, and less downtime. Pronto Tech helps businesses stay connected and secure—anywhere.

When a Virginia-based medical practice faced daily disruptions from slow computers, unreliable Wi-Fi, and outdated systems, they turned to Pronto Tech for help. Our team delivered a full Managed IT Services overhaul—streamlining operations, securing patient data, and improving staff productivity.

The integration of Information Technology (IT) in healthcare has significantly changed the way healthcare operations are managed and...

The digital landscape is evolving rapidly, making it crucial for businesses to adapt to emerging technologies. One such technology that...

With businesses and individuals relying heavily on data, losing it can lead to severe consequences. Whether it’s due to hardware failure,...

In today's digital landscape, businesses large and small face an increasing array of cybersecurity threats. Cyber attacks can lead to...

A well-optimized IT environment can lead to increased productivity, reduced downtime, and improved customer satisfaction. In this post,...