Most small business owners assume their IT company will tell them if someone's trying to break into an employee's account. That sounds reasonable: your provider manages Microsoft 365, resets passwords, helps when email breaks. Surely someone's also watching for suspicious logins and phishing attempts. But is anyone actually doing that? Having security tools isn't the same as having someone monitoring them. Microsoft 365 can generate an alert. A filter can quarantine a message

When this Northern Virginia food manufacturer's previous IT provider went unresponsive, they were locked out of their own admin credentials — with no antivirus, end-of-life servers, and no backup for the system running their orders and invoices. See how Pronto Tech recovered access, migrated their ERP to the cloud, and built an IT environment they could finally rely on — plus the break-glass safeguards now in place so it never happens again.

Microsoft 365 works well enough out of the box that most small businesses never revisit the defaults, until one of them causes a problem. From external sharing links left wide open to legacy authentication that quietly bypasses MFA, these are the five settings we find misconfigured most often when reviewing a new client's tenant. None require new software. Each is a five-minute fix once you know where to look, and together they close some of the most common security and cost

If you're a construction contractor working on federal projects in the DMV area, there's a compliance requirement that may already apply to your business — and most contractors in your situation have never heard of it. It's called CMMC, and starting November 2025, your prime contractor is legally required to verify your cybersecurity status before they can share contract information with you. No score on file means no contract.

If you've ever Googled 'Microsoft 365 vs Google Workspace,' you've found plenty of feature comparisons, but very little practical advice. We've migrated medical practices, helped government contractors pass CMMC audits, and supported 150+ small businesses across Northern Virginia. Here's our honest take: both platforms are solid, but the right choice depends on your industry, team size, and compliance needs.

Have you noticed a time saving feature is missing from PowerPoint? It’s not a mistake. But it might be a productivity killer. Luckily, there are a couple of workarounds. Your people need to know about these…

How Pronto Tech delivered a frictionless digital transformation for a GovCon, migrating 60+ remote endpoints to Microsoft 365 GCC to ensure CMMC 2.0 readiness.

Tired of juggling passwords and endless reset emails? There’s a smarter, safer way to log in. Once again, Microsoft is about to make life a lot easier for you and your team. No passwords. No lockouts. Just quick, secure access wherever you are…

What if your computer could understand what you mean, not just what you type? Microsoft’s testing something new in Windows 11 that could completely change how you search, click, and get things done. It’s smart. It’s optional. And it might save your team a lot of time…

Those fake “your computer is infected” pop-ups are getting smarter. And scarier. But there’s some big news from Microsoft that could make them a thing of the past. This update to Edge is changing how your browser fights back against online scams…

You’ve adopted Copilot in your business. You know the potential benefits are huge. But is your team as enthusiastic about using it as you are? This new feature will tell you…

Has your business embraced AI? Or do employees feel worried or even judged for using it? If you want to benefit from everything AI can offer, you need to give your team a confidence boost. Here’s how…

You know that sick feeling you get when your computer crashes? Hours of work swirl down the drain. All because you forgot to hit “Save”. Well, Microsoft’s got an update that means that will never happen again…

Have you ever found yourself wishing your Windows apps and your Google tools would work together?Microsoft has good news: Now they can. And it’s all thanks to Copilot…

Language barriers have always limited what we can get out of online content. Training videos, webinars, or product launches are only useful if you understand the language they’re in. But that could soon change. Microsoft is testing a new AI-powered audio translation feature in its Edge browser. It can translate the spoken words in a video into another language in real time, swapping the original audio for a translated version. Now, it’s limited to just a few languages. Englis

How much do you want AI to remember about you? That’s the question Microsoft’s beginning to answer with a big new update to Copilot. Up until now, Copilot has been useful for quick tasks. Summarizing text, drafting emails, or answering questions. But it doesn’t really hold onto much about you. Every time you start fresh, it’s almost like meeting it for the first time. That limits how “personal” it can ever feel. But now that’s changing. Microsoft is adding memory management t

When you download a new app for work, how sure are you that it’s really the genuine thing? A new wave of cyberattacks is making that question more important than ever. Hackers are creating fake versions of popular apps. Things like WhatsApp, Chrome, and even secure messaging platforms such as Signal or Telegram. On the surface these look exactly like the real deal. But hidden inside is malware designed to spy on you, steal data, or even give attackers control of your device.

What if I told you that most of the cyberattacks happening right now aren’t being run by people at all, but by artificial intelligence? That’s the reality of where we are today. According to new research, 80% of ransomware attacks are now powered by AI. That’s four out of every five. And it’s not just ransomware. AI is increasingly being used to: Create more convincing phishing emails (messages designed to trick you into clicking a link or handing over sensitive details) Crac

When was the last time you found yourself typing something and thought, “There must be an easier way to do this”? If you or your team ever use voice dictation to capture notes, write emails, or even draft reports, Windows 11 has some good news. A new feature called Fluid Dictation is rolling out. It promises to make the whole process smoother, smarter, and importantly, less frustrating. So what is Fluid Dictation? At its core, it’s an upgrade to the existing voice dictation t

Is email HIPAA compliant? The answer is yes—if it’s done right. While HIPAA doesn’t ban email, it requires safeguards like encryption, access controls, and signed Business Associate Agreements (BAAs). For practices on Microsoft 365, adding a healthcare-focused service such as Paubox makes compliance simple and patient-friendly by encrypting every message by default. At Pronto Tech, we specialize in IT Support for doctors, helping medical practices across Virginia, Maryland, a