Pronto Tech’s Managed IT Services provide your business with peace of mind: we take full responsibility for your network, protect your IT assets, and provide unlimited Help Desk for your employees for a fixed monthly fee.
Managed IT Services
The Right IT Solution for your Growing Business
Managed IT Services Pronto Tech offers
Help Desk
We offer 24x7 US-Based tech support. Our technicians are available over the phone, by chat or email. Your employees can find the help they need in less than a minute.
Remote Support
Are you having issues with Outlook, or printing, or a slow computer? We can fix it remotely, no need to wait for a technician to come on-site.
On-Site Support
Some issues simply cannot be solved remotely, like replacing a hard drive, installing a new router. In these cases, we'll send a technician on-site to take care of the issue anywhere in Virginia, Maryland and DC.
Cybersecurity
We protect your business 24x7 using sophisticated tools to prevent bad actors from accessing your data. We monitor the security status of all managed devices, making sure devices are in compliance with the security policies in place.
Microsoft 365
We are experts in customizing and deploying Office 365, Sharepoint, Teams and Azure. We make sure you are using the right licensing and getting the most out of it, including enhanced security and regulatory compliance.
Monitoring
Using specialized monitoring tools we monitor and manage devices to ensure the installed software is up to date, and the operative system is patched. Most issues are detected early and fixed before it causes costly downtimes.
IT Consulting
We use our experience to help your business with IT budgeting and planning, integrating the latest technologies to increase your productivity while keeping your IT costs low.
Backup & Disaster Recovery
A good backup can literally save your business. We make sure all your data is backed up and ready to restore when needed and wherever is needed.
Employee Onboarding & Offboarding
We make sure your employee onboarding is seamless and frictionless. And when is time for an employee to move on,
we make sure your data stays protected and safe.
We have been using Pronto Tech for many years to manage all aspects of our computers and network. Pronto Tech has provided excellent support and services. Their knowledge and expertise are second to none. Their support services and staff are always available and have been extremely responsive whenever they are needed (including weekends). I highly recommend Pronto Tech for all computer/network needs.
Pierce FH, Manassas
Pronto Tech Managed IT Services Benefits
Are you tired of dealing with IT issues, unreliable IT Support, and Out of Control IT Costs?
Here is how we can help your Business.
Lower IT Costs
For a fixed monthly fee, you have access to a team of IT experts that will support your IT infrastructure and allow you to grow your business.
Full Protection
All your devices are protected, patched, and critical information is backed up and secure.
Anywhere Access
You can access your information from anywhere anytime while knowing your data is protected.
24x7 Monitoring
Your network is proactively monitored allowing for potential problems to be detected and fixed avoiding costly downtimes.
24×7 Help Desk Support
An IT expert ready to help your employees is a phone call away: 24 hours a day, 7 days a week, and yes, including holidays.
Regulatory Compliance
We implement the necessary controls to ensure your business complies with the industry regulations.
Why do you need Pronto Tech Managed IT Services?
As the business owner, you have more important things do to than applying patches or dealing with unreliable IT Support: you have a business to run.
But you cannot ignore your IT infrastructure and hope for the best. Consider this:​
-
A preventable problem can take your business offline, costing you a lot of money.
-
If you don't have a good backup (and check it daily), you may lose all your files if you get hit by a ransomware attack.
-
If you don't have the right security in place you may lose sensitive information that may damage your business reputation.
-
If you are in a regulated industry, you have to comply with the current regulations.
-
Your IT costs are entirely unpredictable.
