Your Straightforward IT Support Provider for
Small Businesses in Virginia, Maryland, and DC
Delivering Fast, Secure and Local Managed IT Services to help SMBs thrive
No Jargon. No Hassle. Just IT That Works for You.
Founded in 2006 by software engineer Ernesto Felixovich, Pronto Tech was born out of a simple, but powerful idea: small and mid-sized businesses deserve honest, approachable, and efficient IT support. Tired of oversized providers layering on jargon, slow responses, or surprise fees, Ernesto built a local team fueled by transparency, fast solutions, and real accountability.
150+
SMBs Served
Trusted by 150+ DC metro SMBs in healthcare, construction, accounting, and government contracting.
20+
Years of Expertise
Over 20 years serving diverse industries, we’ve honed our expertise to deliver tailored IT solutions.
We are Local
Serving VA, MD, DC
We’re based in Manassas, VA, and we serve small businesses across Virginia, Maryland, and DC.
Why We’re Different
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Straightforward Service, No Gimmicks
We deliver IT support that’s clear, direct, and jargon-free. From cybersecurity to managed IT and cloud services, we explain things in plain English and fix issues before they become problems. -
Fast, Transparent, and Client-Centric
Slow responses and nickel-and-diming? Not here. At Pronto Tech, we answer fast, charge fairly, and never lock our customers into long-term contracts. We earn your trust one month at a time. -
Rooted in Local, Trusted by Many
Based in Manassas, VA, we serve businesses across Virginia, Maryland, and DC. Over the years, we’ve supported 150+ local small businesses, from healthcare practices and construction firms to accountants and government contractors growing with them every step of the way.
Our Promise to You
As your Straightforward MSP, we’re not just another vendor: we’re your ally. We bring you:
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The right tech solutions that align with your goals and budget
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IT support that’s always accessible—by phone, email, or on-site
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Security, compliance, and continuity, so you can focus on growth, not glitches
Personalized IT Solutions for Your Industry
We provide tailored IT support for construction, healthcare, government contractors, and accountants
Construction
Reliable IT Support for job sites and offices, keeping your team connected.
Healthcare
HIPAA-compliant IT solutions to protect your patient data.
Government Contractors
CMMC-compliant IT Services for government contractors.
Accountants
Secure IT solutions to safeguard financial data.
Trusted by Small Businesses Like Yours
Yane Gonzalez
2025-10-29
Pronto Tech, was the best addition we have ever had to our business. Tired of trying large companies, we opted to support small and local businesses and what a changed!!! Pronto Tech did configurate our Microsoft 365 to make it more secure and help us migrate to Microsoft Team centralizing our work in one place convenient for all of us to work seamless. NO MORE SERVERS. The transition was smooth and quick. The customer service is beyond amazing, no waiting time, no transferring calls from one department to another, simple, straight forward and super-fast. Help desk is always available on your screen PC 24/7. Thank you, Pronto Tech team, you simplify our work and save us time to focus on and be more proactive in our business.
Linda Soares
2023-06-05
Raul arrived and set up my laptop, monitor, docking station, scanner, wireless keyboard & the mouse. In addition, Raul went through my entire system to make sure everything was working correctly. I would recommend Pronto Tech LLC for all your computer needs. Super excited that everything is working well.
Tod Davis
2023-06-02
I was delighted to be asked to post this review. Ernesto has earned my trust to solve our problems quickly, he typically gets back to me when I leave a message within several minutes, he often shops for needed equiptment likje computers and gets a great price, he helps set up the IT in each of my offices, and he has a friendly can do attitude. I highly recommend him
Pierce Funeralhome
2023-05-09
We have been using Pronto Tech for many years to manage all aspects of our computers and network. Pronto Tech has provided excellent support and services. Their knowledge and expertise are second to none. Their support services and staff are always available and have been extremely responsive whenever they are needed (including weekends). I highly recommend Pronto Tech for all computer/network needs.
Carlos Rodas
2022-03-15
Excellent
Heather Skowronsky
2019-06-13
Pronto Tech is the absolute best to work with. Ernesto is so professional and helpful. I am so glad I've finally got a RELIABLE tech company for our business.
Danielle Parady
2017-08-28
What a great experience! We found ProntoTech to be extremely knowledgeable and eager to help us with our IT needs! Our server setup went super smoothly, and they were able to recommend products to help our business save money! As a small business with 30+ machines, we will definitely rely on them for all of our tech needs!