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Statue of Liberty symbolizing the founder's journey and the American dream. Representing Pronto Tech's origin story, from humble beginnings to a leading IT services provider in Virginia, Maryland, and Washington DC.

Founder's Story

I landed in the USA from Cuba a little over 20 years ago with less than $100 in my pockets. It was a whole new world for me—a new language, a new culture, and a new start. I was scared, not knowing what lay ahead. But amid all the uncertainty, my dreams kept me going.

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My first job in Florida didn’t align with my background as a Software Engineer: I started out installing landscape sprinkler systems. The work was tough, but I was grateful for the opportunity to earn some money and get started.

After a long day at work, I’d ride my bicycle to the local library and use their computers to apply for software engineering jobs (remember Monster and HotJobs?). But when all I received was silence, I wondered if I would ever find my way back into the IT field I was so passionate about.

 

Luck was on my side, however, and through a friend, I landed a job in Maryland writing software to test telecommunications equipment. When they handed me the salary offer, I thought it was a few zeroes too many. I was making a mere $25 a month in Cuba—no, that's not a typo.

 

The Dotcom bubble burst in the early 2000s, and my company took a hit. Two years later, I found myself jobless just a day before Christmas Eve. My whole world shattered. I feared losing everything I had worked so hard to build. But unemployment brought a new perspective to my life and taught me a vital lesson: if you don't take control of your destiny, someone else will.

 

While I was unemployed and sending out resumes online once more—this time with some experience under my belt—a friend reached out. He needed assistance setting up a small network for a company that had recently acquired new computers and ordered a T1 line. Surprisingly, they were willing to pay for my services. A few more jobs down the road, almost without realizing it, I had ventured into entrepreneurship: Pronto Tech.

Time has flown, and technology has evolved. We've embraced the Cloud and tackled cybersecurity challenges. Yet, the needs of Small Businesses have remained constant: the need for dependable and secure access to essential information, all without breaking the bank.

My promise to you

To provide the best IT Service at a price you can afford, so you can invest your time, your money, and your energy into growing your business.

That's why our approach stays the same: to provide top-notch IT services at a price that's reasonable. Our goal is to free up your time, your finances, and your energy so you can focus on growing your business. 

Headshot of Ernesto Felixovich Ramirez, founder of Pronto Tech. Representing his leadership and vision in building a trusted IT services company serving Virginia, Maryland, and Washington DC.

Ernesto Felixovich Ramirez
Founder & CEO

Ernesto has earned my trust to solve our problems quickly, he typically gets back to me when I leave a message within several minutes, he often shops for needed equipment like computers and gets a great price, he helps set up the IT in each of my offices, and he has a friendly can-do attitude.  I highly recommend him.

Dr. Tod Davis, Virginia Vision Therapy Center

Abstract background image symbolizing the resilience and determination behind Pronto Tech's founding story. Illustrating the journey from challenges to achievements in Virginia, Maryland, and Washington DC.

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