About Pronto Tech, LLC

How We Got Started

I started the company in 2006 with the goal of providing IT Support for Small Businesses who could not afford or didn’t need a full time IT staff.

I found that too many IT companies used the complexity of IT issues to overcharge their customers or make them overspend on technologies they didn’t need. Other companies put their customer’s data at risk by failing to implement industry’s best practices. Way too often, the “IT guy” didn’t answer the phone leaving the business scrambling to find a solution for their IT problems.

After working directly with business owners, I realized they just wanted the IT to work and forget about it. They didn’t want to deal with all headaches associated with computers, they just wanted someone reliable to take care of their network, protect their data and help them to make the right decisions when it comes to investing on IT.

Our Promise

So I decided Pronto Tech would be a different kind of IT company: we will work hard to earn and keep your trust by providing the best service, treating and protecting your data as our own, giving you the best available advice and never make you spend on something you don’t need. We will explain the problem (and the solution) as plain as possible, no geek nonsense. Since an educated user is the best protection against cyber threats, we make sure our customers are properly trained and aware of security risks and know how to avoid them.

Today

This approach has earned us the trust of more than 150 small businesses in the metro area for which we provide full IT support, ranging from small issues like configuring Outlook to more complex projects like setting up servers, migrating to Cloud and IT consulting. Our extensive expertise
in Healthcare, Construction, Accounting and legal businesses makes us the perfect partner to help you with all your IT needs.

 

Ernesto Felixovich Ramirez
Founder and CEO

They are very friendly and professional, you really wouldn’t find any other IT who goes above and beyond like they do.

Pronto Tech is the best solution for any IT problems you might encounter. Not only they work on your time but explain in detail every step of the process and what to expect. Their prices are far best than any other provider PLUS considering that they do the shopping around for you to try and save you more money by giving you exactly what you need, the service really pays for itself. They are very friendly and professional, you really wouldn’t find any other IT who goes above and beyond like they do. It’s always a pleasure doing business with them.

Laura
Centro Hispano

Pronto Tech has certainly taken away the worries and concerns that we had for years

Over the years we have tried many different IT tech service and support companies and individuals, usually with less than stellar results. Since we contracted with Pronto Tech, our IT problems and issues have virtually disappeared because their due diligence in properly setting up our system, server and protocols, as well as the constant monitoring and support of our system.Pronto Tech has certainly taken away the worries and concerns that we had for years with other IT companies.

Bob Kessler
SFG

Great service and support to all your IT needs

Ernesto and his staff provide great services and support to all your IT needs. I have known and used Pronto Tech for over 10 years and I am very grateful for their support for any maintenance, installation and even emergency. In this technology era our businesses stop if our computer crashed. Pronto Tech will assist you and accommodate you immediately to have your business back to work. Thanks Ernesto.

Virginia Dinzey-Taveras
TrueClean DMV

Great choice for IT solutions!

Pronto Tech is a great choice for IT solutions! Ernesto responded quickly and was efficient.  We hired him to help move our Quickbooks onto the server and he was extremely helpful and explained how things would work differently.  I would recommend Pronto Tech to anyone looking for any IT issues.

Samantha Bissell
Complete Diesel, LLC

What a great experience!

What a great experience! We found ProntoTech to be extremely knowledgeable and eager to help us with our IT needs! Our server setup went super smoothly, and they were able to recommend products to help our business save money! As a small business with 30+ machines, we will definitely rely on them for all of our tech needs!

Danielle Parady
McKay Used Books

Pronto Tech in Action

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