About Pronto Tech, LLC

If you are a Small Business Owner you know how hard and time consuming is to deal with IT issues. Our goal is simple: Make IT an asset for your business instead of a headache. How do we do it? By taking full responsibility of your network reliability and security. You don’t have to worry anymore if computers are patched, servers backed up or if the network is protected against hackers. We will do it for you. And if you have a question or need help our Help Desk team is ready to help.
For our customers, we work hard to be more than the “IT company” they call when there is a problem. We are a partner they can rely on to keep their network running smoothly and help them make the right decisions when it comes to upgrade their network or take advantage of new technologies like the Cloud.
How We Got Started
I started the company in 2006 with the goal of providing IT support for businesses who could not afford or needed a full time IT staff. I quickly realized that SMBs have their unique set of challenges which I found I loved. Most of the times I have the opportunity to work directly with the owner which allows to move quickly to implement the best solutions for the business and see the results in a short period of time. I also found that speaking “geek” doesn’t work with Small Businesses, we want things explained in plain English and we want to know how money spent in IT will translate in profits: I like that too.
More that 10 years later we now proudly help more that 200 businesses across VA, MD and DC.

 

Ernesto Felixovich Ramirez
Founder and CEO

They are very friendly and professional, you really wouldn’t find any other IT who goes above and beyond like they do.

Pronto Tech is the best solution for any IT problems you might encounter. Not only they work on your time but explain in detail every step of the process and what to expect. Their prices are far best than any other provider PLUS considering that they do the shopping around for you to try and save you more money by giving you exactly what you need, the service really pays for itself. They are very friendly and professional, you really wouldn’t find any other IT who goes above and beyond like they do. It’s always a pleasure doing business with them.

Laura
Centro Hispano

Pronto Tech has certainly taken away the worries and concerns that we had for years

Over the years we have tried many different IT tech service and support companies and individuals, usually with less than stellar results. Since we contracted with Pronto Tech, our IT problems and issues have virtually disappeared because their due diligence in properly setting up our system, server and protocols, as well as the constant monitoring and support of our system.Pronto Tech has certainly taken away the worries and concerns that we had for years with other IT companies.

Bob Kessler
SFG

Great service and support to all your IT needs

Ernesto and his staff provide great services and support to all your IT needs. I have known and used Pronto Tech for over 10 years and I am very grateful for their support for any maintenance, installation and even emergency. In this technology era our businesses stop if our computer crashed. Pronto Tech will assist you and accommodate you immediately to have your business back to work. Thanks Ernesto.

Virginia Dinzey-Taveras
TrueClean DMV

Great choice for IT solutions!

Pronto Tech is a great choice for IT solutions! Ernesto responded quickly and was efficient.  We hired him to help move our Quickbooks onto the server and he was extremely helpful and explained how things would work differently.  I would recommend Pronto Tech to anyone looking for any IT issues.

Samantha Bissell
Complete Diesel, LLC

What a great experience!

What a great experience! We found ProntoTech to be extremely knowledgeable and eager to help us with our IT needs! Our server setup went super smoothly, and they were able to recommend products to help our business save money! As a small business with 30+ machines, we will definitely rely on them for all of our tech needs!

Danielle Parady
McKay Used Books

Pronto Tech in Action

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