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Managed Infrastructure

Keeping your IT infrastructure running smoothly can be a demanding and time-consuming task. Making sure your network is secure, your servers patched and backed up and your endpoint devices protected is no longer optional for your business but a requirement if you want to be competitive in today’s environment.

Managed Infrastructure Benefits

System Reliability

24x7 Monitoring and Alerting

Business Continuity

Predictable IT Costs

Managed Infrastructure Services

Server Management


Is your server an afterthought, something running in a closet with nobody bothering to check its status? If that’s the case, this approach could prove to be very expensive. Servers fail like any other device and if not properly protected, an intruder could use it to hack into your network. Our Server Management services include:

  • 24×7 monitoring and early alerts
  • Periodic Backups (Onsite and Offsite)
  • Software patching and updating
  • Hardware monitoring
  • Server virtualization (onsite and offsite, AWS and Azure)




Network Management


A mismanaged network can lead to issues such as slow file transfer and poor network connections. These issues can lead to data loss and low productivity. Performance is the key to the effectiveness of your business operations. Pronto Tech’s Network Management services are designed to maximize network speed and reliability. Our Network Services include:

  • Design, implement and manage robust network infrastructures
  • Manage bandwidth, routers, switches
  • Setup and Manage Secure and Guest WiFi Networks
  • Implement fault tolerance networks
  • Support VoIP applications
  • Network monitoring and reporting




Backup and Data Recovery Management


Let’s face it, there will be times that you will run into problems with your IT infrastructure. This can lead to data loss or even worse scenarios. A common issue that can spell disaster on your IT infrastructure, is malicious software or viruses. These can literally ruin everything and make you lose vital documents for your business. You should, therefore, prevent catastrophic events by backing up your data regularly. Pronto Tech’s Backup and Disaster Recovery strategy is centered around having multiple backup copies, On-Site and Off-Site, verifying those backups regularly, and having a clear Recovery plan in case a disaster strikes.

  • Protection for both physical and virtual systems
  • Restore entire servers, volumes or specific files, emails, or folders
  • Safeguards against fire, theft, sabotage, and natural disaster
  • 24×7 backup result monitoring
  • Regular backup verification
  • Support for operating systems, hypervisors, and applications
  • Reliable, offsite, scalable data protection




Endpoint Device Management


A desktop is one of the most important pieces of equipment in your business and if is not maintained properly it’ll slow down the whole business operation or even worse, it may compromise your data security. Besides, frustrated employees are not the most productive ones. Therefore, a desktop (as well as laptops, tablets, and mobile devices) need to be in an optimum state. To achieve it we regularly perform the following tasks:

  • Install OS Patches and Updates
  • Install 3rd party Software Updates
  • Monitor Antivirus and Firewall status and Scan notifications
  • Monitor Security Status
  • Monitor Installed software and remove unapproved applications
  • Monitor Hardware status





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